Prices and policy

Discover Lofoten Planet with us – stay in Lofoten Planet BaseCamp and feel like home.

Prices 2018

Booking and cancellation policy

1. Booking and confirmation

  1. Reservation made via the on-line form, in writing or in oral form shall be binding for both parties.
  2. While making a reservation the guest provides information concerning their name and surname, address, mobile phone number, credit card number with expiry date, as well as the time of arrival and departure.
  3. Booking and cancellation policy applies to all services. The guest has to be of age.

2. Arrival and departure of the guest

  1. Unless agreed otherwise, the room shall be at the guest’s disposal from 2 p.m. on the day of arrival. Checking-out needs to take place on the day of departure at 11 a.m. at the latest.
  2. At the check-in the guest provides personal data and pays for their stay in advance according to the agreement, unless the stay has already been paid for during the online booking.

3. Cancellation and no show – up to 1 day.

  1. In order to avoid the necessity to make a payment, cancellations can be made 24h prior to the day of arrival.
  2. If the guest fails to cancel the reservation in accordance with section a, they shall be obliged to pay for one (1) day of their stay and a compensation to the benefit of Lofoten Planet AS for special expenses/costs, which the Lofoten Planet AS company incurred in connection with the reservation.
  3. In the case of a reservation made on the day of arrival and unused, an invoice shall be issued for the first day of stay.

4. Cancellation of more than 1 day

  1. The guest may cancel the reservation without incurring any costs at least 7 days before the date of arrival.
  2. (No show) – If a reservation has not been cancelled, or has been cancelled less than 7 days before the date of arrival, the guest shall pay a compensation for services stipulated in the agreement, unless the capacity will be resold.
  3. In the case of a reservation made on the day of arrival and unused, an invoice shall be issued for the first day of stay.

5. Reimbursement of money

In the case of a cancellation in accordance with the deadline, Lofoten Planet As shall reimburse the incurred costs to the guest. Lofoten Planet As shall a processing fee which shall be deducted from the reimbursed amount.

6. Conduct in the case of an illness

In the case of an illness the stay shall be paid for by the guest, unless the cancellation of a booking takes place in accordance with the dates stipulated in section 3 and 4. Lofoten Planet As recommends the guests to cover the costs of cancellation from their insurance company.

7. Contact

Any cancellations shall be sent to the following address: booking@lofotenplanet.com or made on the phone: +47 90 56 20 40.

8. General provisions

  1. Under this agreement Lofoten Planet AS is the seller of services and a subject legally responsible for activities taking place via the following webpage http://www.lofotenplanet.com etc.
  2. Lofoten Planet Lodge AS guarantees that the storage and use of personal data shall always take place in accordance with the guidelines in force. Personal data shall not be used for purposes other than connected with the agreement between Lofoten Planet AS and the guest.
  3. Reservations are not encompassed with the Norwegian act on the right to withdraw from an agreement, § 19, section 1, item b).